TRUST & SAFETY

Hello Group is dedicated to fostering a safe and inclusive environment for all users and employees.

Trust and safety are fundamental to our mission of connecting people and enriching lives. Our commitment is to protecting your privacy, ensuring the security of your information, and promoting responsible behavior within our community.

100,000+

Banned accounts daily

50~60

New methods detected monthly

10+

Models for text and images

90,000+

Inappropriate images blocked daily

Our Commitment

We are committed to protecting your privacy and safeguarding your personal information with strict security protocols.

Security Measures

We employ encryption technology, multi-factor authentication, and regular security audits to protect your information.

Content Guidelines

Our guidelines outline behavior and content not permitted on our platform, including harassment and hate speech.

Reporting Mechanisms

Report safety concerns via the “Report” button next to offending content, or contact our support team directly.

Our Information Security Team

With over 500 members, we operate from three offices in different countries, ensuring the protection of our ecosystem across all platforms.